TM
Thabiso M

1 reviews | Active since Oct 2021

01 Jul 2024, 09:11

Poor

I'm reading all this reviews and I must say.. Poor service indeed.. Everything you pay for. No customer satisfaction. My nightmare always.. Fingerprints that are not working. All the time when you have to enter the building.. Need to explain yourself to the security.. You go to the offices to sort that out. They tell you to try after 30 minutes.. Even after an hour. Nothing works.. They say they start operating at 08:00. By 08:30 there's still no one.. We now have to chase them to avoid explaining ourselves to security that we are residents. Like can we have a proper service delivery. Is that to much to ask? So far.. This ain't worth a rate

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply01 Jul 2024, 11:48
Official
Hello Thabiso,

We are dedicated to improving our service delivery and customer satisfaction. Thank you for sharing your feedback. We sincerely apologize for the inconvenience you've experienced. Your concerns are important to us, and we are committed to addressing them promptly. Our management team wishes to contact you to address these matters and hopefully reach a positive resolute.

Best,
Barlow Park