IM
Ichael M
1 reviews | Active since Oct 2020
23 Jan 2024, 12:19
PL1210
I have been in communication with The caretaker Gift and Ntokozo Mngomezulu (Ithemba Property Management). I was charged 200.00 from the statement in which i made communications to Gift and note that the additional people swapped on the day when they were being taken fingure prints. Can you kindly remove those amounts on the statement and correct my TPN credit report.
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Replies (5)0
Replies (5)
Ithemba Property Management's replyOfficial
23 Jan 2024, 14:29Good day,
I'm sorry for any confusion regarding your statement. We will review the charges and make necessary adjustments. We'll also ensure accuracy in your TPN credit report. Your understanding and patience are appreciated as we rectify this matter.
Kind regards,
Ithemba Property
I'm sorry for any confusion regarding your statement. We will review the charges and make necessary adjustments. We'll also ensure accuracy in your TPN credit report. Your understanding and patience are appreciated as we rectify this matter.
Kind regards,
Ithemba Property
Best regards,
Ithemba Property Management's reply23 Jan 2024, 14:29
Official
Good day,
I'm sorry for any confusion regarding your statement. We will review the charges and make necessary adjustments. We'll also ensure accuracy in your TPN credit report. Your understanding and patience are appreciated as we rectify this matter.
Kind regards,
Ithemba Property
I'm sorry for any confusion regarding your statement. We will review the charges and make necessary adjustments. We'll also ensure accuracy in your TPN credit report. Your understanding and patience are appreciated as we rectify this matter.
Kind regards,
Ithemba Property
Best regards,
IM
Ichael M's updateReviewer Update
27 Jan 2024, 11:36 Please note that those slips were given to Gift, check with him and Nothing will be paid from me, I will not be paying you that. You know that you cant do fingure prints without paying that amount. Why should i pay double for your negligence????????
To you 200 can be little but to me its a lot of money. I will not accept your. If it means moving out of your property i would rather do so.
To you 200 can be little but to me its a lot of money. I will not accept your. If it means moving out of your property i would rather do so.
IM
Ichael M's update27 Jan 2024, 11:36
Reviewer Update
Please note that those slips were given to Gift, check with him and Nothing will be paid from me, I will not be paying you that. You know that you cant do fingure prints without paying that amount. Why should i pay double for your negligence????????
To you 200 can be little but to me its a lot of money. I will not accept your. If it means moving out of your property i would rather do so.
To you 200 can be little but to me its a lot of money. I will not accept your. If it means moving out of your property i would rather do so.
Ithemba Property Management's replyOfficial
29 Jan 2024, 11:43Good day,
We understand your concerns regarding the charges. It is never our intention to cause distress or inconvenience to our residents. We'll investigate the matter promptly and ensure fairness in all transactions. Your satisfaction is important to us, and we are committed to resolving this issue to your contentment.
Kind regards,
Ithemba Property
We understand your concerns regarding the charges. It is never our intention to cause distress or inconvenience to our residents. We'll investigate the matter promptly and ensure fairness in all transactions. Your satisfaction is important to us, and we are committed to resolving this issue to your contentment.
Kind regards,
Ithemba Property
Best regards,
Ithemba Property Management's reply29 Jan 2024, 11:43
Official
Good day,
We understand your concerns regarding the charges. It is never our intention to cause distress or inconvenience to our residents. We'll investigate the matter promptly and ensure fairness in all transactions. Your satisfaction is important to us, and we are committed to resolving this issue to your contentment.
Kind regards,
Ithemba Property
We understand your concerns regarding the charges. It is never our intention to cause distress or inconvenience to our residents. We'll investigate the matter promptly and ensure fairness in all transactions. Your satisfaction is important to us, and we are committed to resolving this issue to your contentment.
Kind regards,
Ithemba Property
Best regards,
IM
Ichael M's updateReviewer Update
02 Feb 2024, 16:52How many days or months does it take you to investigate and rectify your error? I havent received any feedback from you
IM
Ichael M's update02 Feb 2024, 16:52
Reviewer Update
How many days or months does it take you to investigate and rectify your error? I havent received any feedback from you
Ithemba Property Management's replyOfficial
05 Feb 2024, 09:40Hi Ichael,
We sincerely apologize for the delay and any frustration it has caused. We will escalate the investigation process and provide you with an update soon. Thank you for your patience in this matter.
Kind regards,
Ithemba Property
We sincerely apologize for the delay and any frustration it has caused. We will escalate the investigation process and provide you with an update soon. Thank you for your patience in this matter.
Kind regards,
Ithemba Property
Best regards,
Ithemba Property Management's reply05 Feb 2024, 09:40
Official
Hi Ichael,
We sincerely apologize for the delay and any frustration it has caused. We will escalate the investigation process and provide you with an update soon. Thank you for your patience in this matter.
Kind regards,
Ithemba Property
We sincerely apologize for the delay and any frustration it has caused. We will escalate the investigation process and provide you with an update soon. Thank you for your patience in this matter.
Kind regards,
Ithemba Property
Best regards,