Parking Allocation Issue at ABSA Towers

I submitted a complaint about parking allocation at ABSA Towers on October 4th. However, the issue has not been resolved, and there have been ongoing communication problems. After verifying the situation, the building managers informed me that the parking bay I had been using for over 12 months was not allocated to me, and I have been paying for a different parking bay. Strangely, the other parking bay has been used by someone else for over 12 months as well.

I suggested that the building managers should address the issue by informing the person who has been parking in my allocated space and allocate them to the correct bay. However, it appears that the building managers want me to communicate with this person because they claim not to know who the person is. It is puzzling to me that the building managers do not know their tenants.

I continued to park in the originally allocated space according to the system's allocation. However, when I returned to work recently, I found the person parked there again. When I tried to contact the building manager, they did not pick up my phone calls when I used my phone but answered when we used another tenant's phone??.

I am frustrated with this situation. It seems that some tenants are not paying for parking as they should but are providing extra payments to the building managers. This ********* practice makes it difficult for the building managers to address the issue and allocate the correct parking bays. It's confusing why they cannot simply allocate the person to their correct parking bay since their information is on the system, just like mine.

I urge you to treat this matter with the urgency it deserves because I have been paying R550 for the parking bay, and the lack of respect and mismanagement have become unbearable. I am planning to move out by the end of this month due to these ongoing issues.