NM
Ntombenhle M
1 reviews | Active since Jul 2021
16 Sept 2025, 16:11
No water..
We haven’t had water for a couple of days at The Diamond (nothing new, there’s always an issue with this building) there are no alternatives!! Building managers are doing nothing Yoh ha Ah this is the worst building ever!
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Ithemba Property Management's replyOfficial
17 Sept 2025, 11:34Dear Ntombenhle,
We would like to update you on the recent water supply issues experienced at the property.
On 13 September, we issued a notice via the Residents App regarding unplanned emergency maintenance carried out by Johannesburg Water. The maintenance was necessary due to the replacement of a steel pipe.
Subsequently, on 16 September, we informed residents of a fault with our water pumps. Our appointed service providers attended to the issue promptly, and we are pleased to confirm that the matter was fully resolved on 16 September.
We sincerely apologise for the inconvenience caused and for the resolution taking longer than initially anticipated. We appreciate your patience and understanding throughout this period.
Sincerely
Ithemba Property
We would like to update you on the recent water supply issues experienced at the property.
On 13 September, we issued a notice via the Residents App regarding unplanned emergency maintenance carried out by Johannesburg Water. The maintenance was necessary due to the replacement of a steel pipe.
Subsequently, on 16 September, we informed residents of a fault with our water pumps. Our appointed service providers attended to the issue promptly, and we are pleased to confirm that the matter was fully resolved on 16 September.
We sincerely apologise for the inconvenience caused and for the resolution taking longer than initially anticipated. We appreciate your patience and understanding throughout this period.
Sincerely
Ithemba Property
Ithemba Property Management's reply17 Sept 2025, 11:34
Official
Dear Ntombenhle,
We would like to update you on the recent water supply issues experienced at the property.
On 13 September, we issued a notice via the Residents App regarding unplanned emergency maintenance carried out by Johannesburg Water. The maintenance was necessary due to the replacement of a steel pipe.
Subsequently, on 16 September, we informed residents of a fault with our water pumps. Our appointed service providers attended to the issue promptly, and we are pleased to confirm that the matter was fully resolved on 16 September.
We sincerely apologise for the inconvenience caused and for the resolution taking longer than initially anticipated. We appreciate your patience and understanding throughout this period.
Sincerely
Ithemba Property
We would like to update you on the recent water supply issues experienced at the property.
On 13 September, we issued a notice via the Residents App regarding unplanned emergency maintenance carried out by Johannesburg Water. The maintenance was necessary due to the replacement of a steel pipe.
Subsequently, on 16 September, we informed residents of a fault with our water pumps. Our appointed service providers attended to the issue promptly, and we are pleased to confirm that the matter was fully resolved on 16 September.
We sincerely apologise for the inconvenience caused and for the resolution taking longer than initially anticipated. We appreciate your patience and understanding throughout this period.
Sincerely
Ithemba Property