1 reviews | Active since Jan 2026
No service but we expected pay
First when you see low rating and lots of bad complains about a specific company don’t take it likely ! They bad for real . Now I’m learning!! How can building manager at The Diamond Ithemba cut off access and other services to the building you staying in while you have an arrangement in place for the specific date to pay rent ! The guards & building mangers give you attitude to gain access to where you paying rent forgetting if there re no tenants they have no job ! Each time a new building manager takes over after ever 6months there is a new law and they all want flex their muscles on you and not help abit but keep sending you on a merry go round to the office and when you send a formal email they take over 2weeks reply you ! Pls if you reading this and thinking on this rating pls know those of us that are here are going thru hell and kindly stay off this business and their properties they rip you
We would like to sincerely thank you for bringing your concerns to our attention. We understand that situations such as these can be frustrating, and we truly value the opportunity to engage with you so that we may gain full clarity and work toward a resolution.
Please note that our team has made several attempts to contact you telephonically in order to discuss the matter raised. Unfortunately, we were unable to successfully conclude these discussions, as you were pre-occupied at the times of our calls. In an effort to accommodate you further, our team also engaged in scheduling time to meet with you at our office; however, the arranged visit did not take place on the scheduled day.
We want to emphasize that we remain fully committed to assisting you and ensuring that your concerns are addressed appropriately. Open communication is important to us, and we would appreciate the opportunity to engage with you directly so that we may better understand the matter and provide the necessary assistance.
If your concern has not yet been resolved, we kindly invite you to visit our letting office at a time that is convenient for you, where our team will be more than happy to assist. Alternatively, you are welcome to contact us via email at ***, and one of our team members will respond promptly.
We value your engagement and look forward to the opportunity to assist you further.
Sincerely,
Ithemba Property
We would like to sincerely thank you for bringing your concerns to our attention. We understand that situations such as these can be frustrating, and we truly value the opportunity to engage with you so that we may gain full clarity and work toward a resolution.
Please note that our team has made several attempts to contact you telephonically in order to discuss the matter raised. Unfortunately, we were unable to successfully conclude these discussions, as you were pre-occupied at the times of our calls. In an effort to accommodate you further, our team also engaged in scheduling time to meet with you at our office; however, the arranged visit did not take place on the scheduled day.
We want to emphasize that we remain fully committed to assisting you and ensuring that your concerns are addressed appropriately. Open communication is important to us, and we would appreciate the opportunity to engage with you directly so that we may better understand the matter and provide the necessary assistance.
If your concern has not yet been resolved, we kindly invite you to visit our letting office at a time that is convenient for you, where our team will be more than happy to assist. Alternatively, you are welcome to contact us via email at ***, and one of our team members will respond promptly.
We value your engagement and look forward to the opportunity to assist you further.
Sincerely,
Ithemba Property