TM
Tray M
1 reviews | Active since Sept 2023
27 Sept 2023, 19:53
Miss Lerato needs a disciplinary hearing , her Solutions are not fit for the marker place , her strategies to solve problems are ******** .
The management harasses tenants , we weee put in a unit that has a leaking pipe , our food gets wet , I live with my partner we pay R444 for Hot Water Only! , we paid our rent fully , sent the managers proof of payments , they switched off our electricity without any communication during an investigation of high water bill and unit transfers ! Their strategies to deal with problems and challenges are very ******** and inhumane They show No skill in dealing with the building’s problems ,when tenants appear , they Hide and do not respond to texts nor phone calls They expose tenants out standing amounts and arrangements in Public We need management with Skills . Thank you
Helpful (0)
Replies (1)0
Replies (1)Ithemba Property Management's replyOfficial
29 Sept 2023, 09:44Hi Tray,
We sincerely apologize for the issues you've encountered and any inconvenience you've experienced. Your concerns have been heard, and we take them seriously. We understand that proper management is crucial to your comfort and well-being.
We sincerely apologize for the issues you've encountered and any inconvenience you've experienced. Your concerns have been heard, and we take them seriously. We understand that proper management is crucial to your comfort and well-being.
Your case will be promptly escalated to our billing department to investigate the leaking pipe, high water bills, and any issues related to your utilities and payments. Our aim is to resolve these matters efficiently and to ensure that you receive the quality service you deserve.
Kind regards,
Ithemba Property
Kind regards,
Ithemba Property
Ithemba Property Management's reply29 Sept 2023, 09:44
Official
Hi Tray,
We sincerely apologize for the issues you've encountered and any inconvenience you've experienced. Your concerns have been heard, and we take them seriously. We understand that proper management is crucial to your comfort and well-being.
We sincerely apologize for the issues you've encountered and any inconvenience you've experienced. Your concerns have been heard, and we take them seriously. We understand that proper management is crucial to your comfort and well-being.
Your case will be promptly escalated to our billing department to investigate the leaking pipe, high water bills, and any issues related to your utilities and payments. Our aim is to resolve these matters efficiently and to ensure that you receive the quality service you deserve.
Kind regards,
Ithemba Property
Kind regards,
Ithemba Property
