SL
Sandi L

1 reviews | Active since Aug 2021

09 Sept 2024, 12:49

Magament step up. You company is dying.

Guy ithemba property don't care about people. Last two months we had a problem, so we spoke to them , so we made an arrangement, and the wifi was on everything was working. This month we paid full rent plus the money we owe. Mpumelelo nzuza don't want us to have wifi. Im with someone that did an arrangement also but their wifi is working.

I think mpumelelo nzuza is fighting here... Can any one help or we been leaving here for 2years no problem but now you doing that to us. If you will keep people that don't have customer care.. you will sell all your buildings.. the diamond is already empty. Because lank of customer care . People are leaving. We are next.

Even your manager of the building, you write to her she will answer after 3days. Like she don't care.

The diamond 580 flat number

Kholelwa mayi

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply09 Sept 2024, 14:36
Official
Hello Sandi,

We sincerely apologize for the frustration and inconveniences. We understand how vital customer care is, and we are escalating your issue for immediate attention. We’ll work to ensure that delays and lack of support are addressed. Thank you for bringing this to our attention, and we hope to resolve this matter swiftly.

Kindest regards,
Ithemba Property