ZK
Zizipho K

1 reviews | Active since Aug 2019

04 Oct 2022, 13:58

ITHEMBA PROPERTY TRUST DEPOSIT *****

Ithemba properties is a money making scheme at the expense of the people who stayed loyal and once called their apartments home. As soon as you move out they do not care about you and they rob you of your deposit. Their website says that tenants should be getting a return on their investments yet they short paid my deposit with R920 , that is almost a thousand Rands. For what? I left the apartment in good condition and even the building manager said everything is fine . someone moved in a day after i left meaning no damage to property and they cannot say they painted in such a short period of time , that would be a lie. I want my money back and i hope other loyal tenants don't experience this. I stayed at Ithemba properties for 3 whole years between 2 buildings. I want my money back and an explanation regarding this large amount deducted after they promise you to invest your rent as per Rental Deposit Law !!

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Replies (3)
Ithemba Property Management
Ithemba Property Management's reply05 Oct 2022, 13:33
Official
Hi Zizipho,

We understand how frustrating this situation is for you.

Our billing department will thoroughly investigate why your deposit refund was R920 less. Our customer service team will contact you for more information.

Regards,
Ithemba Property

Best regards,

ZK
Zizipho K's update11 Oct 2022, 09:57
Reviewer Update
Hi Ithemba Proprty

No one has been in contact with me regarding my short paid deposit. R920 is a lot of money and I paid my deposit in full and never messed up any of your property for you to short pay me like this. Please can someone contact me as this is **************** and I am more than prepared to take this to the Ombudsman.
Ithemba Property Management
Ithemba Property Management's reply11 Oct 2022, 10:48
Official
Hi Zizipho,

We have received confirmation that you matter is being finalized. Feedback will be provide today.

Regards,
Ithemba Property

Best regards,