LM
Liz M

1 reviews | Active since Aug 2024

26 Aug 2024, 11:23

Ithemba property takes us for a ride😳😬

I have been staying in one of the flats managed by ithemba, first of the way they charge water is concerning last month we had a lot of water outrages and they promised to not charge for the time there was no water but this month looking at the it's even more charges and they ddnt do as they promised yho Hai shem this company is the worst, we complain about everything yet we not given the help we need but every month we being charged expensive utilities which we don't even understand how it came aboutπŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply26 Aug 2024, 11:44
Official
Hello Liz,

We’re truly sorry for the frustration you've experienced with the water charges. It's concerning that your complaints haven’t been addressed, and we apologize for any inconvenience caused. Our management team will contact you promptly so we can review your billing and ensure your concerns are properly addressed. 

Your feedback is important to us, and we want to help resolve these issues.
Ithemba Property

Best regards,