Ithemba Property left us homeless

I have been staying with ithemba ,the onyx apartments in Jewel City ,we missed one month rent ,attempted to do a payment arrangement however we not eligible ,yesterday we were rudely chased out of the flat and locked outside ,we do take take accountability ,it was our responsibility to pay rent on time ,however we are been evicted without a notice and in the middle of the month ,when we spoke to the account management team they advised that the bill will not be pro-rated and we will pay the full rent even though we locked before month end . we have nowhere to go and still have to pay the full amount .The customer service agents are so rude to us ,no one treats you well when you behind with your rent