1 reviews | Active since Feb 2022
ITHEMBA PROPERTIES HAS THE WORST MANAGEMENT TEAM AND THEY DON'T CARE ABOUT THEIR TENANTS
PURCHASE PLACE HAS TO BE THE WORST BUILDING OUT OF ALL THE ITHEMBA PROPERTIES, MY APARTMENT WHICH WAS ON THE 10TH FLOOR GOT FLOODED ON THE 4TH OF FEBRUARY 2022 FROM RAINS AS THEY HAD MESSED UP WITH THE WATER PROOFING OF THE ROOFING WHICH I REPORTED TO THE BUILDING MANAGER THAT SAME NIGHT, MY COUCH GOT DAMAGED FROM THE WATER, MY WOODEN TABLE HAS MOULDS ALL OVER NOW AND IS BEYOND REPAIR, MY BED AND BLANKETS WERE DAMAGED, NY CLOTHES WERE ALL WET WHILE SOME OF MY CLOTHES GOT DAMAGED, AND SO DID SOME OF MY MAKEUP THAT I HAD TO THROW OUT AND SOME OF MY TOILETRIES , MY WASHING MACHINES PLUG WAS SUBMERGED IN WATER AND I HAVE BEEN AFRAID TO SWITCH IT ON EVER SINCE, I HAVE SENT A MESSAGE TO THEIR EMAIL WITH NO HELP, I TOLD THE BUILDING MANAGER AND THAT LATER IS SUPER INCOMPETATE AND DOES NOT CARE AT ALL, THE WHOLE THING WAS SUPER TRAUMATIC FOR ME AS MY PROPERTY WAS DAMAGED ANDI HAD TO REPLACE SOME OF MY THINGS FROM MY OWN POCKETS, THEY MOVED ME TO ANOTHER APARTMENT BUT NO ONE FROM THE BUILDING EVEN HELPED ME MOVE, AND SOME LADY CAME TO ACCESS THE DAMAGED AFTER 2 FREAKING WEEKS (SHOWING THEY DON'T CARE) AND MADE EVERYTHING OUT TO BE MY FAULT AND SHE WAS ALSO SUPER RUDE AND DIDN'T CARE AND OFFERED TO COMPENSATE ME WITH 2 ROLLS TOILET PAPER AS IF THAT IS NOT AN INSULT, AND NOW THEY STILL EXPECT ME TO PAY FULL RENT AFTER ALL THIS EMOTIONAL TRAUMA AND DAMAGE TO MY PROPERTY THAT I STILL HAVE TO PAY FOR... TO MAKE IT WORSE WHEN THE MAINTENANCE TEAM CAME BY TO FIX CERTAIN THINGS IN THE NEW APARTMENT MY SHOES WENT MISSING *IF ITHEMBA WANTS TO KEEP RUNNING THEY SHOULD CHANGE THEIR MANAGEMENT TEAM OR TEACH THEM HOW TO DEAL WITH TENANTS PROBLEMS*
Thank you for bringing this matter to our attention. We apologize that you had such an unfavorable experience in one of our buildings. We will investigate and provide a prompt resolution to your query. Our CRM team will be in touch with you to provide feedback.
Regards,
Ithemba Property
Thank you for bringing this matter to our attention. We apologize that you had such an unfavorable experience in one of our buildings. We will investigate and provide a prompt resolution to your query. Our CRM team will be in touch with you to provide feedback.
Regards,
Ithemba Property
