OM
Otshepeng M
1 reviews | Active since Apr 2019
24 Sept 2023, 14:34
Ithemba f*#ken Properties 🤬
I am really ****ed off with Ithemba properties. What ****es me off the most is that I rented with you guys 2*** and I never any issues with you regarding my water bill. I decided to come to rent with you guys this year April and now you f*#ken charge me R713 for water. I came to your offices and all you could say is that I'm liable to pay that R713. How the hell did my water go from R80 to R713. I asked for the details of the company responsible for meter readings from your portfolio manager 3 weeks ago and I have not gotten anything.
Today I got my October statement and you charged me R81, what the **** is going on? If y'all think you will reap me off, forget about it🤬
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Ithemba Property Management's replyOfficial
26 Sept 2023, 09:21Hi Otshepeng,
We apologize for the frustration you've experienced with your water bills. This matter has been escalated to our billings department for thorough investigation. Our team will review the billing history and work to provide you with a clear explanation of the charges.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.
Kind regards,
Ithemba Property
We apologize for the frustration you've experienced with your water bills. This matter has been escalated to our billings department for thorough investigation. Our team will review the billing history and work to provide you with a clear explanation of the charges.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.
Kind regards,
Ithemba Property
Best regards,
Ithemba Property Management's reply26 Sept 2023, 09:21
Official
Hi Otshepeng,
We apologize for the frustration you've experienced with your water bills. This matter has been escalated to our billings department for thorough investigation. Our team will review the billing history and work to provide you with a clear explanation of the charges.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.
Kind regards,
Ithemba Property
We apologize for the frustration you've experienced with your water bills. This matter has been escalated to our billings department for thorough investigation. Our team will review the billing history and work to provide you with a clear explanation of the charges.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.
Kind regards,
Ithemba Property
Best regards,