kM
kgomotso M
1 reviews | Active since Jan 2026
08 Feb 2026, 14:50
Ithemba Doesn’t Want To Pay My Deposit!!!
I was told that my deposit was due on the 31st of January & to wait 72 hours for processing. Well it’s been more than 72 hours AND I STILL HAVENT RECEIVED MY DEPOSIT, it’s the 8th of February now. The lack of communication from Ithemba is truly disappointing. I’d like to know the reason for my deposit being held and when i’ll receive it
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Ithemba Property Management's replyOfficial
13 Feb 2026, 09:59Dear Kgomotso,
Thank you for your patience while we worked on resolving your matter.
As advised, we were unable to process your payment on the stipulated date because the account number provided on your notice form did not match the initial account number on record. This discrepancy resulted in the account details being invalid, which prevented us from successfully processing your refund.
We have now received your correct banking details and can confirm that your payment will be processed today. Please note that the refund may take up to 72 working hours to reflect in your account.
We appreciate your patience and understanding during this time.
Regards
Ithemba Property
Thank you for your patience while we worked on resolving your matter.
As advised, we were unable to process your payment on the stipulated date because the account number provided on your notice form did not match the initial account number on record. This discrepancy resulted in the account details being invalid, which prevented us from successfully processing your refund.
We have now received your correct banking details and can confirm that your payment will be processed today. Please note that the refund may take up to 72 working hours to reflect in your account.
We appreciate your patience and understanding during this time.
Regards
Ithemba Property
Ithemba Property Management's reply13 Feb 2026, 09:59
Official
Dear Kgomotso,
Thank you for your patience while we worked on resolving your matter.
As advised, we were unable to process your payment on the stipulated date because the account number provided on your notice form did not match the initial account number on record. This discrepancy resulted in the account details being invalid, which prevented us from successfully processing your refund.
We have now received your correct banking details and can confirm that your payment will be processed today. Please note that the refund may take up to 72 working hours to reflect in your account.
We appreciate your patience and understanding during this time.
Regards
Ithemba Property
Thank you for your patience while we worked on resolving your matter.
As advised, we were unable to process your payment on the stipulated date because the account number provided on your notice form did not match the initial account number on record. This discrepancy resulted in the account details being invalid, which prevented us from successfully processing your refund.
We have now received your correct banking details and can confirm that your payment will be processed today. Please note that the refund may take up to 72 working hours to reflect in your account.
We appreciate your patience and understanding during this time.
Regards
Ithemba Property