KM
Keamogetswe M
1 reviews | Active since Feb 2020
20 Dec 2021, 15:52
IRATE TENANT
Good evening, Trust all is well.
I refer to the above and formally lodging a complaint regarding the above matter mentioned as I have not found joy with the service received this far as I logged a ticked under reference 67722 dated the 14th Dec 2021 baring in mind that this service was paid for on the 06th Dec 2021 and to date I am still unable to gain access. I have been sent from pillar to post and now I am at a point of being tired.
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Replies (3)
Ithemba Property Management's replyOfficial
28 Dec 2021, 13:53Hi Keamogetswe,
Thank you for this query. We sincerely apologize that this query has taken this long to get resolved. We have escalated this query to our Vas department. We promise you a prompt resolution to your query.
You will be contacted for further communication.
Regards,
Ithemba Property
Thank you for this query. We sincerely apologize that this query has taken this long to get resolved. We have escalated this query to our Vas department. We promise you a prompt resolution to your query.
You will be contacted for further communication.
Regards,
Ithemba Property
Ithemba Property Management's reply28 Dec 2021, 13:53
Official
Hi Keamogetswe,
Thank you for this query. We sincerely apologize that this query has taken this long to get resolved. We have escalated this query to our Vas department. We promise you a prompt resolution to your query.
You will be contacted for further communication.
Regards,
Ithemba Property
Thank you for this query. We sincerely apologize that this query has taken this long to get resolved. We have escalated this query to our Vas department. We promise you a prompt resolution to your query.
You will be contacted for further communication.
Regards,
Ithemba Property
KM
Keamogetswe M's updateReviewer Update
28 Dec 2021, 17:18I have been getting this outcome for now a month and being sent to pillar to post. Moving forth and remedying this whole joke I want the fiber money that I paid back to my account and cancel the damn subscription until you get your damn acts together
This is just unacceptable!!!!
When my rent is due you are so quick to jump into my account and debit but when you have to render the damn service that is ****** noted on the the damn lease its a whole of a joke.
Either I get refunded or I escalate this to the estate ombudsman ad I am at the point of being fed up!
This is just unacceptable!!!!
When my rent is due you are so quick to jump into my account and debit but when you have to render the damn service that is ****** noted on the the damn lease its a whole of a joke.
Either I get refunded or I escalate this to the estate ombudsman ad I am at the point of being fed up!
KM
Keamogetswe M's update28 Dec 2021, 17:18
Reviewer Update
I have been getting this outcome for now a month and being sent to pillar to post. Moving forth and remedying this whole joke I want the fiber money that I paid back to my account and cancel the damn subscription until you get your damn acts together
This is just unacceptable!!!!
When my rent is due you are so quick to jump into my account and debit but when you have to render the damn service that is ****** noted on the the damn lease its a whole of a joke.
Either I get refunded or I escalate this to the estate ombudsman ad I am at the point of being fed up!
This is just unacceptable!!!!
When my rent is due you are so quick to jump into my account and debit but when you have to render the damn service that is ****** noted on the the damn lease its a whole of a joke.
Either I get refunded or I escalate this to the estate ombudsman ad I am at the point of being fed up!
Ithemba Property Management's replyOfficial
29 Dec 2021, 08:47You reply has been dully noted. We will continue to communicate with you through our CRM platform to resolve this issue.
Ithemba Property Management's reply29 Dec 2021, 08:47
Official
You reply has been dully noted. We will continue to communicate with you through our CRM platform to resolve this issue.