1 reviews | Active since Dec 2022
Incorrect Billing and Customer service agents that are ***********
ONCE AGAIN ITHEMBA MESSES UP NOT LESS THAN A MONTH OF ME MOVING IN
2ND WEEK OF MOVING IN, SOMEONE TRIED TO BREAK IN TO MY UNIT AND NO ONE DID **** ABOUT IT BESIDE A **** COLD SORRY .
BUSANI SENT ME MY RENTAL STATEMENT FOR JAN WHICH INDICATED 1653.97 WHICH J WAS SUPPOSE TO PAY . I MADE THE PAYMENT AND TODAY I RECEIVE A SMS SAYING THAT I OWE 2250 WHICH I DO NOT UNDERSTAND.
AFTER SENDING EMIALS WITH THANDEKA WHO IS CLEARLY DOESNT KNOW HOW TO CHECK BILLING SENDS ME A COOKED UP STATEMENT SHOWING INCORRECT MISCELLANEOUS CHARGES LIKE PARKING WHICH I NEVER APP**** FOR.
IM TIRED OF HAVING TO CALL YALL TO FO YALLS DAMN JOB
IM TIRED OF SENDING EMAILS THAT BEVER GET RESOLVED
IM TIRED OF THIS POOR SERVICE THAT YALL ARE GIVING ME .
IM NOT DESPARATE FOR CHOOSING TO STAY IN YOUR PROPERTIES, ITS BY CHOICE WHICH I REGRET .
CAN WE GET TO TEH ****EN BOTTOM OF THIS BILLING BULL**** .!
We sincerely apologize for the frustrations and inconvenience you’ve experienced. Your concerns regarding billing discrepancies and safety have been escalated to management for urgent review. Please rest assured that we are committed to resolving this matter promptly. We kindly ask that you share any supporting details or documentation by emailing *** so we can investigate further and ensure a satisfactory resolution.
Your feedback is invaluable as we strive to improve our service.
Ithemba Property
We sincerely apologize for the frustrations and inconvenience you’ve experienced. Your concerns regarding billing discrepancies and safety have been escalated to management for urgent review. Please rest assured that we are committed to resolving this matter promptly. We kindly ask that you share any supporting details or documentation by emailing *** so we can investigate further and ensure a satisfactory resolution.
Your feedback is invaluable as we strive to improve our service.
Ithemba Property