DM
Daniel M

1 reviews | Active since May 2019

10 Sept 2026, 10:57

Inconsiderate

I am extremely disappointed with this company.

I am approaching my 4 years staying in the same unit with consistent payments, however i am being treated like some tenant that always has issues paying rent.

I don't remember at one stage being sent eviction letter which a troublesome tenant is likely to be presented with.

I requested to pay double and explained that the commission that i got was not sufficient. There are obviously reasons as to why i did not make enough of it due to health and personal reasons, meaning i was mostly not there; to make commission one has to be present at work which is nothing different with people that you have working as realtor agents.

I asked to pay a certain portion which was declined Seeing that it wasn't accepted i asked you take it from my deposit it was declined plus the amount that i could afford at that time.

I asked to speak to someone senior and i was not afforded that.

You guys have switched off my electricity (adding more financial stress whilst trying to recover with the promise to pay)

I don't have access to the building all fingerprints are blocked, i don't know what law accepts this considering the period. I did the honorable thing by asking to be considered. I have a 7-year-old son that i need to attend to when i knock off. I must now be guessing if i will be allowed inside the building or not. Where should i be sleeping at this stage? What food should i eat?

Why should i now go and seek for spoliation order just for this???? You are aware of my payment history; I am in a certain situation which i am being upfront about. Where is the human spirit value and case to cases being dealt different?

0
Replies (4)
Ithemba Property Management
Ithemba Property Management's reply14 Sept 2026, 08:13
Official
Hello Daniel,

Thank you for your feedback. We sincerely apologize for the inconvenience caused. Please email us at *** so that we can investigate the matter further.

Kind regards,
Ithemba Property
DM
Daniel M's update14 Sept 2026, 10:02
Reviewer Update
Good day

Unfortunetly the email is hidden, it just shows " Thank you for your feedback. We sincerely apologize for the inconvenience caused. Please email us at *********** so that we can investigate the matter further. "
Ithemba Property Management
Ithemba Property Management's reply15 Sept 2026, 14:26
Official
Hi Daniel,

Apologies, it appears the email address included in our previous response was automatically hidden by the platform.

Please contact us at hello [at] ithembaproperty [dot] co [dot] za, and our team will investigate the matter further.

Kind regards,
Ithemba Property Management



DM
Daniel M's update15 Sept 2026, 16:00
Reviewer Update
I am a bit lost, what do i need to email. I asked Palesa Mawasha to please get me someone senior to look into my request, she ignored that part. i had initially sent an email to the email that you have already given above.

I am just in shock that i am not even allowed to make arrangement outside the time frame of the 9th

I asked to pay double on 23rd seeing that what i had asked to pay for the month was declined.

I explained everything which led to this situation on that email which i sent on the 27th of August 2026 and i simply asked to be considered, because right now i don't have electricity, i can't even enter the building.