KM
Katlego M
1 reviews | Active since Mar 2022
15 Jun 2022, 15:40
INCOMPETENCE!!!
I have been enquiring since last month about the wifi. It's been 3 weeks going in and out of the building manager's office and calling everyday to get assistance, the issue was escalated 2 weeks ago but still no way forward till today. No one came to fix the wifi. The only thing they are on time with is issuing out statements to make payment, other than that customer service is pathetic. Luke warm water when I pay for hot water is insane, especially in this weather.
Helpful (0)
Replies (1)0
Replies (1)
Ithemba Property Management's replyOfficial
20 Jun 2022, 13:23Hi Katlego,
Thank you for your query.
We will follow up with our internet department and ensure that your query is resolved promptly.
We sincerely apologize for the inconvenience caused.
Regards,
Ithemba Property
Thank you for your query.
We will follow up with our internet department and ensure that your query is resolved promptly.
We sincerely apologize for the inconvenience caused.
Regards,
Ithemba Property
Ithemba Property Management's reply20 Jun 2022, 13:23
Official
Hi Katlego,
Thank you for your query.
We will follow up with our internet department and ensure that your query is resolved promptly.
We sincerely apologize for the inconvenience caused.
Regards,
Ithemba Property
Thank you for your query.
We will follow up with our internet department and ensure that your query is resolved promptly.
We sincerely apologize for the inconvenience caused.
Regards,
Ithemba Property