XM
Xolisa M

1 reviews | Active since Mar 2018

16 Nov 2021, 12:19

******* actions following gross incompetence

My electricty has been *******ly cut off for non payment of rent even though this is against the current lockdown regulations, as well as the Rental housing act. And my uestions are being avoided by the Building manager of towers main as to the reason why. I have been charged a late cancellation fee for not providing notice even though my lease expired on 30/09/2021 and they want to charge me 199 to get a copy of the lease agreement so i can see this clause. nobody is willing to tell me the reason why my electricity has been cut off. my food is rotting in the fridge in the middle of summer and everyone im in contact with is playing avoidance. I would advise anyone looking to lease from these people to rather not, because its all love and kindness when its time to get you onboard, but constant struggle, incompetence from the moment i signed my lease.

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply06 Dec 2021, 08:32
Official
Hello Xolisa,

Thank you for bringing this to our attention and our sincere apologies for this experience. We have escalated the matter to our management team who will investigate and get in touch with you in order to find a swift solution to this issue.

Kind Regards,
Ithemba Property