I FEEL ****** BY ITHEMBA

It's been close to two months trying to arrange a transfer with ITHEMBA. I've followed process: completed their application form, chose the apartment and building, and recently made a R9560 payment as per their quote. I confirmed in the application when I'd like to move in and prepared well in advance. TODAY After receiving payment the ITHEMBA Representative/agent has now disappeared, not answering my calls or responding to my WhatsApp messages. My DAY, TIME & MONEY HAS GONE TO WASTE AND I FEEL ****** BY ITHEMBA!!