Humiliated !! they must employe profetionals

I moved at Hofman New Yorker July 2023it was good except water issues sometimes till 2024 march they brought a building manager who wanted attention they was nothing much to say her cause most the things are done online but she wanted to be noticed , end of June I paid rent at reception at security as usual left another receipt bu i was surprised to see her knocking at my door step i gave it to her but she did not submit it after a day I received an SMS i did not pay my rent I sent an email with a proof of payment but didn't like it i asked for smaller apartment from an agent he said I must send an email notice I did filled every details they approved my notice to stay for my deposit but the building manager said they no such the consultant knows nothing about iThemba property she switched off electricity on 14 th of August and on the 22nd again broke in my flat and changed the locks i called her she asked me when i m going pay rent I told her on the 24th of August she gave me the key o moved out on the 31st but our finger print were blocked during the night on 30.but on 12 of September i was sent a last rental statement with twisted calculations i sent them an email to do their culculation right because of the balance was total wrong, Thendeka sent the right additions via email and told me that was the amount of my refund after 30 days of evacuate I'm still waiting for my deposit refund.i felt humiliated very bad