Huge water bill

I had a huge water bill from R79 a month to 700 and 1200 at purchase place and I was told to wait for investigation it took close to four months back and forth they don’t take accountability they still maintain I used that amount of water because there wasn’t any leaks ,when I asked for a water bill the statement didn’t have a meter number. A high water bill is alarming that the meter is faulty sad thing is that the building is a bit old which is possible to have faulty meter and I wasn’t the only one with this high bill however I speak for my self to say there’s no way that’s my water usage.

I’m highly disappointed because it was a great place to stay until that happened and they didn’t make it any easy for me because I’m no longer their tenant so they pretty much don’t care.