Horrible service!

I have been staying at one of the Ithemba properties (Eyethu house) since February this year but since May I've been complaining about a meter box that's broken. The building manager and assistant have been promising to get it looked at only when I threaten to escalate the matter but the moment I keep quiet they don't do it. I'm always told that the person who's supposed to fix it was around but didn't get to my place, after I've made means to even provide them with my key!

Now I have neighbors who's kids sit on my door in the corridor, play music, make noise and write on the walls the whole night. When I complain about it I'm told to take pictures! Nobody even bothers to come and address the matter!

I have had it with the treatment in this place! There is a play area for a reason, when people complain about noise making they are taken seriously and attended to but I'm supposed to take videos and pictures for proof? And why am I sitting with a meter that's broken for 3 months and being given excuses every time it needs to be fixed?