TM
Thokozane M
1 reviews | Active since Aug 2024
26 Aug 2024, 08:08
Horrible Experience
Its been 3 Months and the company is ****ming the Residence at ELevate in Johannesburg...My standard renatl is R2999.00 for a small Bachelor and the utilities can add up depending on how you use them through out the Month...Month of June My billing was R3752.00 i was a the Residence the full Month...My Billing for the Month of July was R3983.00 and during that Month We lost Power Twice and I was at the residence for for 28 days ...My Billing for the Month of August is R3890.00 and I have only been at the Residence for 23 days and we have power outage for 4 days recurringly which puzzles me and the Monthly Billing is always Calculated way before end of the Month
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Thokozane M's updateReviewer Update
26 Aug 2024, 08:12I will not be Paying for Utilities this Month and Should i get Switched off am taking the Matter to Court and we cant have half the Residence complaining about the same issue...Theres Evidence we can provide..Please make sure you fix this Matter ASAP
TM
Thokozane M's update26 Aug 2024, 08:12
Reviewer Update
I will not be Paying for Utilities this Month and Should i get Switched off am taking the Matter to Court and we cant have half the Residence complaining about the same issue...Theres Evidence we can provide..Please make sure you fix this Matter ASAP
Ithemba Property Management's replyOfficial
26 Aug 2024, 09:03Hello Thokozane,
Your feedback is valuable to us. We apologise for the confusion and frustration regarding your billing. We take these issues seriously and want to ensure accurate billing. Our management team will contact you directly so we can investigate this matter and provide clarity.
We're committed to resolving this for you.
Ithemba Property
Your feedback is valuable to us. We apologise for the confusion and frustration regarding your billing. We take these issues seriously and want to ensure accurate billing. Our management team will contact you directly so we can investigate this matter and provide clarity.
We're committed to resolving this for you.
Ithemba Property
Ithemba Property Management's reply26 Aug 2024, 09:03
Official
Hello Thokozane,
Your feedback is valuable to us. We apologise for the confusion and frustration regarding your billing. We take these issues seriously and want to ensure accurate billing. Our management team will contact you directly so we can investigate this matter and provide clarity.
We're committed to resolving this for you.
Ithemba Property
Your feedback is valuable to us. We apologise for the confusion and frustration regarding your billing. We take these issues seriously and want to ensure accurate billing. Our management team will contact you directly so we can investigate this matter and provide clarity.
We're committed to resolving this for you.
Ithemba Property