KH
Katlego H

1 reviews | Active since Nov 2015

28 Aug 2023, 09:23

Horrible Experience

After staying there back in 2021 beautiful experience i had in Elevate, then i decided why not go back after a month trying to get a place finally Ithemba Property as the names Says Ithemba was the one i trusted before and i thought to myself why not go back,

Moved back in On Friday the 25th at Situational East, was suppose to move to 206......After offloading and packing in 206, was told the apartment was take had to move out now........:(, to 106 or 308, Fine i didn't have problem even though it was a lot and paid for parking, was told the building has no parking my car literally slept on the street for 2 days and there no solution to it as the Agents are nothing but ****s who are after commision and getting paid, 3days later still no parking.

So am asking since it's with 7days of my contract to cancel and get my refund will find a place elsewhere without hassles please

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Replies (4)
Ithemba Property Management
Ithemba Property Management's reply28 Aug 2023, 09:58
Official
Hi Katlego,

We appreciate your feedback and would like to address your concerns in a timely manner. Our customer support team will be in touch with you shortly to gather more information regarding your complaint.

Thank you for bringing this matter to our attention.

Kind regards, 
Ithemba Property
KH
Katlego H's update29 Aug 2023, 11:21
Reviewer Update
Hi

So the timely manner on public space to please the readers were as no one has contacted me instead i called and still no one know's who to go and as for the agents those are the worst,

Please do do call me so we can get this done, you guys are holding me Please.
Ithemba Property Management
Ithemba Property Management's reply31 Aug 2023, 11:48
Official
Hi Katlego,

We apologise for the delay in communication. We have escalated your case to our CRM department and will be in touch.

Kind regards,
Ithemba Property Management
KH
Katlego H's update01 Sept 2023, 09:06
Reviewer Update
The only way that you guys will get this is only via Public plaform to hear how horrible this ithemba property and there employees are so so so useless

From Nonkululeko Manqele, to Gerald , Berry and Themba? Guys how difficult is it to help me?

Can somebody from top level management help me Please.