1 reviews | Active since Feb 2023
HORRIBLE EXPERIENCE AND TRAUMATIZED
I am so disappointed with the service i apply for an apartment which I was supposed to move out end of January the agency was quite until 20th of January she call and say they never approved me my salary doesn't meet the expectations while i have already serve the notice that I'm moving out right immediately when i wrote about the experience on Facebook that when I was called again saying no no they too bachelor left and there are three ppl who wants to take it so because my case is an emergency I must take one but I said I need to see it first the lady say no no pay first then by the time you come view it you know it yours I was at work had no choice i pay and the agency said it a large Bachelor she sent a video okay they email the lease which i did not sign till i see the bachelor then I call the agency she wasn't answering my calls month end had to move my stuff to self storage and pay R750 i complain again she call and say I must sign the lease cause the Building Manager won't allow me to come in without signing I said bring back my money or I will involve Lawyers then Monday on the 06/02/23 she said you can come see your flat I'm not around JOBURG someone will assist you okay which i did came when I get there BOOM the room was so dirty there were someone furniture there it looks like a NYAOPE boy was staying there I was so mad the Building Manager apologize and it was his first day here Mr BUSANI he said i will clean it now when you move in it will be up to date I only manage to move in on the 08/02/23 still no stove as I was told there is a stove I had to ask the moving guys to return with some of my stuff to the storage cause I paid already 💔💔💔 ITHEMBA PROPERTY doesn't know how to work with ppl whenever i call they become very rude on me as if I'm staying there for free i will never ever recommend a friend to this property I'm so disappointed i regret even today what a HORRIBLE experience
Thank you for bringing this to our attention.
Please be advised that your issue has been escalated to the letting department for investigation and resolution. Our customer service team will contact you for feedback.
Please accept our sincere apologies for the unpleasant experience.
Regards,
Ithemba Property
Best regards,
Thank you for bringing this to our attention.
Please be advised that your issue has been escalated to the letting department for investigation and resolution. Our customer service team will contact you for feedback.
Please accept our sincere apologies for the unpleasant experience.
Regards,
Ithemba Property
Best regards,
