CL
Castro L
1 reviews | Active since Aug 2024
01 Sept 2024, 11:07
Horrible billing system
This property is exploiting tenants with their billing system.
They overcharge you for utilities, then they will not respond to your queries until after the rent is due. At which point they just switch off water and electricity to your unit until you pay them the initial billing.
So, whether you agree with their billing or not , you must pay it and then dispute later.
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Ithemba Property Management's replyOfficial
02 Sept 2024, 08:36Hello Castro,
Your review has been shared with our management team who should revert promptly.
We sincerely apologise for the distress and frustration you've experienced with our billing system and we regret that it has impacted your experience.
Ithemba Property
Your review has been shared with our management team who should revert promptly.
We sincerely apologise for the distress and frustration you've experienced with our billing system and we regret that it has impacted your experience.
Ithemba Property
Ithemba Property Management's reply02 Sept 2024, 08:36
Official
Hello Castro,
Your review has been shared with our management team who should revert promptly.
We sincerely apologise for the distress and frustration you've experienced with our billing system and we regret that it has impacted your experience.
Ithemba Property
Your review has been shared with our management team who should revert promptly.
We sincerely apologise for the distress and frustration you've experienced with our billing system and we regret that it has impacted your experience.
Ithemba Property