RM
Rubi M
1 reviews | Active since Dec 2024
04 Sept 2025, 17:10
HELL ON EARTH
If you want to suffer, move into to Barlow park. l've been here for a year and not one day passes where I feel like I want to burn this place down. Horrible service, terrible management. I pay almost R11000 per month for a two bedroom apartment when I was told that I would be paying R8500 per month. Worst of all, I was 2 days late on rent, guess what they turn your electricity off or they turn your WiFi off (that's a new one) the *******s then take 72 hours to reactivate the wifi, when it didn't even take them a day to turn it off. DO NOT MOVE HERE l ignored the reviews and I REGRET IT.
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Replies (1)
Ithemba Property Management's replyOfficial
15 Sept 2025, 09:39Dear Rubi,
Please be advised that the electricity supply to your unit was not disconnected due to non-payment.
The delay in reinstating your WiFi service occurred because an incorrect payment reference was used, which prevented your payment from being recognized in our system within the standard 24/48 working hours. As a result, it took up to 72 working hours for the payment to be allocated and your connectivity to be restored.
To avoid similar delays in the future, please ensure that the correct reference is used when making payments.
If you experience any issues with electricity or internet connectivity, kindly contact your building manager, who will be able to assist you directly.
Thank you for your understanding.
Kind Regards
Ithemba Property
Please be advised that the electricity supply to your unit was not disconnected due to non-payment.
The delay in reinstating your WiFi service occurred because an incorrect payment reference was used, which prevented your payment from being recognized in our system within the standard 24/48 working hours. As a result, it took up to 72 working hours for the payment to be allocated and your connectivity to be restored.
To avoid similar delays in the future, please ensure that the correct reference is used when making payments.
If you experience any issues with electricity or internet connectivity, kindly contact your building manager, who will be able to assist you directly.
Thank you for your understanding.
Kind Regards
Ithemba Property
Best regards,
Ithemba Property Management's reply15 Sept 2025, 09:39
Official
Dear Rubi,
Please be advised that the electricity supply to your unit was not disconnected due to non-payment.
The delay in reinstating your WiFi service occurred because an incorrect payment reference was used, which prevented your payment from being recognized in our system within the standard 24/48 working hours. As a result, it took up to 72 working hours for the payment to be allocated and your connectivity to be restored.
To avoid similar delays in the future, please ensure that the correct reference is used when making payments.
If you experience any issues with electricity or internet connectivity, kindly contact your building manager, who will be able to assist you directly.
Thank you for your understanding.
Kind Regards
Ithemba Property
Please be advised that the electricity supply to your unit was not disconnected due to non-payment.
The delay in reinstating your WiFi service occurred because an incorrect payment reference was used, which prevented your payment from being recognized in our system within the standard 24/48 working hours. As a result, it took up to 72 working hours for the payment to be allocated and your connectivity to be restored.
To avoid similar delays in the future, please ensure that the correct reference is used when making payments.
If you experience any issues with electricity or internet connectivity, kindly contact your building manager, who will be able to assist you directly.
Thank you for your understanding.
Kind Regards
Ithemba Property
Best regards,