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MaVeli M

1 reviews | Active since Apr 2024

14 Apr 2024, 10:38

Good employee, questionable company.

Ithemba Property's please give your employee Ambrose Morobe his flowers because looking at the reviews, he's saved a few people from having terrible experiences with this company. I for one moved in last year December. Got here to my wifi not working. Reported it to the building manager at The Emerald for a good 5 months and the one time I got a response regarding wifi was "I'll do a follow up" nothing else after. The manager had the nerve to respond as if I'm bothering him because I asked during a power outtage (the first time I saw him) we had for about 2 days. My problem still wasn't solved even after I contacted Ithemba multiple times about this and having them LIE to me by saying they'll send someone out. I had already made peace with the fact that Ithemba Properties ayithembeki, until I contacted Ambrose. Ambrose was able to give me the best tenant treatment when I was moving in, and even months after I did when i didn't have to. For that I'm giving him 5 stars, iThemba 2 stars and The Emerald 4 stars.

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply15 Apr 2024, 09:57
Official
Hello Maveli,

Our sincerest apologies for the negative experiences you might have had in our offices, we are delighted to hear that our agents were able to assist in a resolution. Please do not hesitate to visit our offices or email *** for additional support.

Regards,
Ithemba Property