MN
Mara N

1 reviews | Active since Aug 2023

08 Aug 2024, 20:20

Furious

Here I'm again to take what I have on my heart ❤. Im a tenant of almost 10years now with Ithemba-property-trust. Got hijacked inside Metropolitan building on my parking (c20) while there was security. After I think 2 years of staying in metro. I sort out myself and even with that event Issac the manager in that time was after my a$$ for the rent that I paid. Moved to Crestview after covid because of play area they put there at metro and the noise ( kids the whole days and teenagers after 6 pm playing music and stuff ) Crestview was great i think Nonthokozo was the one helping me for the transfer she was the manager that time. we had 2 lifts working now we have 1 which need technicians every 2 days it is most of the time blocked or out of service. I'm still with them supporting ( some might be saying no way maybe you owe them I can assure you that for now Ithemba-property-trust is the one owing me I always pay my rent on time and with extra small change so no I don't owe a cent). But now its too much last week I think we stayed almost 4 days without water because of a pump. It is fixed as they said but since we can run out of water 2 times a days and those technicians can take 4 hours before showing to solve the issue. As I'm typing this I woke up with no water and when I got back from work there is still no water. We can manage everything but water aay. So take this complain as my notice to move out. Thanks to Kamo she has been trying to Alan too but this is too much. MARA

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply12 Aug 2024, 08:51
Official
Hello Mara,

Thank you for your honest feedback and for your long-term tenancy with us. We sincerely apologise for the challenges you've faced, living in our buildings These instances are not a reflection of our values or the service we wish to uphold. Your concerns are important to us, and we're committed to addressing them.

Kindest regards,
Ithemba Property