AN
Andile N

1 reviews | Active since Jul 2024

24 Jul 2024, 16:19

Frequent water cuts

Moving in to iThemba properties was a bad idea that I regret everyday. They cut water supply as they please even though you pay for utilities, frequent electricity cuts also .There's always a problem with no prior warning and they expect you to understand the inconvenience but try being one day late with rent, just try it !!

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply24 Jul 2024, 17:10
Official
Hello Andile,

We are aware of the ******* disconnection that Jhb Water has done at Elevate. What we have done to rectify this situation is the following:
1.⁠ ⁠We have reconnected the building ourselves as of this morning
2.⁠ ⁠We have met with a group of tenants this morning at 10am and will do so again at 7pm tonight
3.⁠ ⁠Our CEO is personally at the building, sitting next to the water connection waiting for Jhb Water to come and reconnect
4.⁠ ⁠Our Utilities manager was at Jhb Water together with some of the tenants and the local Ward Councillor to understand why they continue with ******* disconnections

Sincerely,
Ithemba Property