1 reviews | Active since Mar 2017
False charges on deposit refund
Today I received an email from Nonkululeko at Ithemba attached with a statement of charges being taken from my R3090 deposit and they state that I will only be refunded R300.
I moved out on 29th March 2024 but I have been charged for sewer, water and utilities for the month of April on top there is a name/ref number I do not recognize with a charge next to it. To say I'm shocked is an understatement. This company has proven that they lack humanity and their agents and management lack competence in what they do. The building manager at Purchase place Sizwe did an inspection when I moved out and assured me I will be charged only R140 for fumigation and two lights not working. I also know of R85 for March water and R504 arrears charges I had to pay. I don't understand how I am not charged utilities for March during my notice but I am charged when I hva e vacated the unit a month later so they can withhold my deposit.
Ithemba Property is a **** and they are *****sters. I will never recommend or ever use them to look for a place to stay. I will continue giving them bad reviewing every review platform and approach the small claims court if I have to.
We apologize for any inconvenience you've experienced and for any discrepancies you may have noticed in your post-move-out statement. We are committed to resolving this issue and have escalated the matter for further investigation. We hope that you have received the assistance you need. Once again, we extend our sincerest apologies.
Kind regards,
Ithemba Property
We apologize for any inconvenience you've experienced and for any discrepancies you may have noticed in your post-move-out statement. We are committed to resolving this issue and have escalated the matter for further investigation. We hope that you have received the assistance you need. Once again, we extend our sincerest apologies.
Kind regards,
Ithemba Property
