LC
Lebogang C

1 reviews | Active since Sept 2024

30 Jul 2025, 21:29

Elevate’s Wifi Sham

As a place housing students and young professionals in this digital age should do better. How are we supposed to work and submit assignments with this wifi that doesn’t connect 75% of the time? Change the service provider or compensate us for the services that you cannot render.

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply04 Aug 2025, 08:09
Official
Hi Lebogang,. 
 
We sincerely apologize for the recent WiFi connectivity issues you’ve experienced. While we strive to maintain a stable connection at all times, there may occasionally be disruptions. Please be assured that our service provider works promptly to resolve any outages as quickly as possible.
 
At Ithemba, we offer WiFi as a value-added service—meaning it is provided free of charge to all our residents who have chosen us as their trusted landlord. This service is complimentary,
 
The standard WiFi is available for use throughout each unit and is accessible to all residents at no cost.
 
If you are still experiencing challenges with your connection, we kindly ask that you log a query through our App or any of our other available support channels so we can assist you further.
 
Thank you for your understanding and continued support.
  
Kind Regards 
Ithemba Property 

Best regards,