EM
Emma M

1 reviews | Active since Nov 2021

29 Sept 2024, 00:04

Electricity is a scheme!! Eyethu House

I moved in at Eyethu House last month. I moved in with no big appliances. After a week of being there, I noticed that the electricity was using up quite quickly. I am hardly at the apartment and when I am I only use two plugs and the lights. I did not have a fridge at the time and was not using the stove until a few days ago. The electricity was being consumed even when I would leave for work before 7 and only be back after 10 in the evening. Switching off all my lights and plugs before I left. I enquired with the building manager and all she could say was, "That's just how it is. Electricity is expensive these days". Prior to moving, I saw a lot of complaints about the same issue at different properties. How does 11.54 units of electricity get consumed in an hour and a half. This is ridiculous.

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply30 Sept 2024, 09:08
Official
Hello Emma,

We understand how frustrating this situation must be and apologise for the issues you’ve experienced. We will investigate this matter further to ensure there are no discrepancies with the billing or the meter. Your feedback is important, and we’re committed to resolving the issue.

Kindest Regards,
Ithemba Property