1 reviews | Active since Feb 2024
DO NOT SIGN THAT LEASE- YOU WILL REGRET IT!!!
The building has been operational for 1 month and everything has been a big fail. From the bottom of my heart I beg you to only move here if its the ONLY option you have and you have an appetite for incompetence.
To name a few:
1. Forget everything you see on their social media pages/pamphlets the reality is all the amenities they use to sell the place do not exist!! Theres no clear date as to when they will exist…. You are sold what the place has potential to be and probably will be months to come, but nothing in reality…. No gym, no pool, no laundry room, no shops, NOTHING!!
2. The building is anti pedestrian, you will walk , go through construction, go up and down stairs, get rained on then get your Uber.
3. You first need to complain/ask questions for any basic notices to be communicated. The building could be on fire and no-one would let you know unless you ask “is there a fire” and also once they do confirm theres an issue , they have no idea when things will be fixed.
4. The Billing is a nightmare - you will feel ****med, confused and defeated( I dont even have energy to go into detail) but please note on top of all costs you will pay a fixed amount of R654 for sewage p/m.
5. Communication is terrible, helloithemba email will take time to respond and they will not address all your questions but what they will do is send a “resolved “ email as soon as they give a whatever answer.
6. Living here has been so unpleasant!! Im Filled with so much regret, I find myself on property 24 again looking for a place.
7. The place is under construction, dust is what you will deal with!! I don’t remember a time being told I will live in a construction site and no official comms to tenants to say when will it all end.
8. The level of incompetence will have u laugh/cry in disbelief on “how tf did I get here”
We regret the confusion and frustration caused by the miscommunication and sincerely apologise for the experience you have had. We're taking your feedback seriously and will ensure clear, consistent and accurate information is shared with all tenants moving forward. We're also working on improving the communication process between our team and residents. Your safety and comfortability are our priority, and we take billing transparency seriously. Our CRM department would like to get in touch with you to resolve this matter swiftly. We would love to still have you as part of our growth journey.
Kindest Regards,
Barlow Park
We regret the confusion and frustration caused by the miscommunication and sincerely apologise for the experience you have had. We're taking your feedback seriously and will ensure clear, consistent and accurate information is shared with all tenants moving forward. We're also working on improving the communication process between our team and residents. Your safety and comfortability are our priority, and we take billing transparency seriously. Our CRM department would like to get in touch with you to resolve this matter swiftly. We would love to still have you as part of our growth journey.
Kindest Regards,
Barlow Park
