DO NOT RENT FROM THEM- BIG ****MERS
Ithemba are you still refusing to pay me back my deposit?
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Replies (3)
Ithemba Property Management's replyOfficial
26 Nov 2025, 12:24Dear Eric,
As mentioned in our earlier response, we would like to kindly refer you back to the information previously provided;
All tenants are required to fully vacate their units no later than 12:00 p.m. on the vacate date indicated on their official notice. This requirement is in place to ensure that our team is able to conduct the necessary inspections in a timely manner. Early inspections enable the building manager to accurately identify any maintenance concerns or repairs that may be required and to prioritize these tasks accordingly before the arrival of the next occupant. These timelines have been established to support efficient unit turnaround, particularly in instances where a new tenant is scheduled to move in the following day.
This policy is clearly outlined in Clause 3 of the vacate notice form, which was reviewed and signed at the time the notice was submitted.
While we fully understand that the logistics of moving may vary from one tenant to another, the timing requirements are communicated well in advance to allow adequate preparation and to help tenants avoid any additional charges. The information provided on the vacate form, along with the confirmation email sent upon receipt of your request to vacate, is intended to ensure that all expectations are transparent and that the move-out process can proceed smoothly and in accordance with the agreed-upon terms.
Regards
Ithemba Property
As mentioned in our earlier response, we would like to kindly refer you back to the information previously provided;
All tenants are required to fully vacate their units no later than 12:00 p.m. on the vacate date indicated on their official notice. This requirement is in place to ensure that our team is able to conduct the necessary inspections in a timely manner. Early inspections enable the building manager to accurately identify any maintenance concerns or repairs that may be required and to prioritize these tasks accordingly before the arrival of the next occupant. These timelines have been established to support efficient unit turnaround, particularly in instances where a new tenant is scheduled to move in the following day.
This policy is clearly outlined in Clause 3 of the vacate notice form, which was reviewed and signed at the time the notice was submitted.
While we fully understand that the logistics of moving may vary from one tenant to another, the timing requirements are communicated well in advance to allow adequate preparation and to help tenants avoid any additional charges. The information provided on the vacate form, along with the confirmation email sent upon receipt of your request to vacate, is intended to ensure that all expectations are transparent and that the move-out process can proceed smoothly and in accordance with the agreed-upon terms.
Regards
Ithemba Property
Ithemba Property Management's reply26 Nov 2025, 12:24
Official
Dear Eric,
As mentioned in our earlier response, we would like to kindly refer you back to the information previously provided;
All tenants are required to fully vacate their units no later than 12:00 p.m. on the vacate date indicated on their official notice. This requirement is in place to ensure that our team is able to conduct the necessary inspections in a timely manner. Early inspections enable the building manager to accurately identify any maintenance concerns or repairs that may be required and to prioritize these tasks accordingly before the arrival of the next occupant. These timelines have been established to support efficient unit turnaround, particularly in instances where a new tenant is scheduled to move in the following day.
This policy is clearly outlined in Clause 3 of the vacate notice form, which was reviewed and signed at the time the notice was submitted.
While we fully understand that the logistics of moving may vary from one tenant to another, the timing requirements are communicated well in advance to allow adequate preparation and to help tenants avoid any additional charges. The information provided on the vacate form, along with the confirmation email sent upon receipt of your request to vacate, is intended to ensure that all expectations are transparent and that the move-out process can proceed smoothly and in accordance with the agreed-upon terms.
Regards
Ithemba Property
As mentioned in our earlier response, we would like to kindly refer you back to the information previously provided;
All tenants are required to fully vacate their units no later than 12:00 p.m. on the vacate date indicated on their official notice. This requirement is in place to ensure that our team is able to conduct the necessary inspections in a timely manner. Early inspections enable the building manager to accurately identify any maintenance concerns or repairs that may be required and to prioritize these tasks accordingly before the arrival of the next occupant. These timelines have been established to support efficient unit turnaround, particularly in instances where a new tenant is scheduled to move in the following day.
This policy is clearly outlined in Clause 3 of the vacate notice form, which was reviewed and signed at the time the notice was submitted.
While we fully understand that the logistics of moving may vary from one tenant to another, the timing requirements are communicated well in advance to allow adequate preparation and to help tenants avoid any additional charges. The information provided on the vacate form, along with the confirmation email sent upon receipt of your request to vacate, is intended to ensure that all expectations are transparent and that the move-out process can proceed smoothly and in accordance with the agreed-upon terms.
Regards
Ithemba Property
's updateReviewer Update
26 Nov 2025, 13:37Stop trying to ****** money from me, I paid you your full months rent, the last day of the month is included in that, so don’t tell me I have to move out by 12pm when I have paid rent for the entire day which ends at 12am midnight.
Give me my deposit back and stop ************ tendencies.
Give me my deposit back and stop ************ tendencies.
's update26 Nov 2025, 13:37
Reviewer Update
Stop trying to ****** money from me, I paid you your full months rent, the last day of the month is included in that, so don’t tell me I have to move out by 12pm when I have paid rent for the entire day which ends at 12am midnight.
Give me my deposit back and stop ************ tendencies.
Give me my deposit back and stop ************ tendencies.
Ithemba Property Management's replyOfficial
26 Nov 2025, 15:16Dear Eric,
We would like to kindly clarify that both our previous termination email trail and the notice form you signed, confirming that you had read and understood the rules, serve as the necessary documentation supporting the applicable charge.
Regrettably, we are not able to waive this charge, as the information regarding it was provided to you in advance. Please rest assured that we take the rights and well-being of all our tenants very seriously, and we are committed to ensuring that all procedures are followed in a fair and lawful manner.
If you feel that any aspect of this matter has been handled incorrectly or that your rights have been compromised, we fully respect your right to seek independent legal guidance and pursue whatever steps deemed as appropriate by you as our former tenant.
Kind Regards
Ithemba Property
We would like to kindly clarify that both our previous termination email trail and the notice form you signed, confirming that you had read and understood the rules, serve as the necessary documentation supporting the applicable charge.
Regrettably, we are not able to waive this charge, as the information regarding it was provided to you in advance. Please rest assured that we take the rights and well-being of all our tenants very seriously, and we are committed to ensuring that all procedures are followed in a fair and lawful manner.
If you feel that any aspect of this matter has been handled incorrectly or that your rights have been compromised, we fully respect your right to seek independent legal guidance and pursue whatever steps deemed as appropriate by you as our former tenant.
Kind Regards
Ithemba Property
Ithemba Property Management's reply26 Nov 2025, 15:16
Official
Dear Eric,
We would like to kindly clarify that both our previous termination email trail and the notice form you signed, confirming that you had read and understood the rules, serve as the necessary documentation supporting the applicable charge.
Regrettably, we are not able to waive this charge, as the information regarding it was provided to you in advance. Please rest assured that we take the rights and well-being of all our tenants very seriously, and we are committed to ensuring that all procedures are followed in a fair and lawful manner.
If you feel that any aspect of this matter has been handled incorrectly or that your rights have been compromised, we fully respect your right to seek independent legal guidance and pursue whatever steps deemed as appropriate by you as our former tenant.
Kind Regards
Ithemba Property
We would like to kindly clarify that both our previous termination email trail and the notice form you signed, confirming that you had read and understood the rules, serve as the necessary documentation supporting the applicable charge.
Regrettably, we are not able to waive this charge, as the information regarding it was provided to you in advance. Please rest assured that we take the rights and well-being of all our tenants very seriously, and we are committed to ensuring that all procedures are followed in a fair and lawful manner.
If you feel that any aspect of this matter has been handled incorrectly or that your rights have been compromised, we fully respect your right to seek independent legal guidance and pursue whatever steps deemed as appropriate by you as our former tenant.
Kind Regards
Ithemba Property