Do not join iThemba properties no matter how desperate you may be

I'm so disappointed with the service you provide to your tenants. At first my sister received a bill for 3 people instead of 2 and she was advised by the office that she cant get a refund and they cant help us .Today our light was disconnected by a very rude building manager from Urban8 because, only half the rent was paid and we still in the process of making a payment arrangement for the whole other half to be paid next week(because of unforeseen circumstances) .The building manager was advised that we coming from office regarding the matter he was even more rude and did not explain in a polite manner , Prior to that he was telling a security guard that my sister hasn't paid rent ,in front of people in the reception area. Mind you she never missed a single payment before and she is always paying on time. According south African law the landlord is supposed to provide notice before disconnecting water and electricity .The electricity being disconnected is even PREPAID