gK
gugu K

1 reviews | Active since Oct 2024

14 Dec 2024, 08:19

Do not consider moving in

When i say this is the worst building i have ever stayed in believe me. A month doesn’t end without this building having water outages. We didnt have water for 96 hours in the second week of december and when the water came back it only lasted for 2 days and we were without water again. The management does nothing and if you complain they will basically tell you that you can move out if you want to. They do not care, even when they do provide water it’s never enough for the entire building

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply17 Dec 2024, 08:55
Official
Hello Gugu,

We sincerely apologize for the inconvenience you’ve experienced and understand how frustrating this has been. While the matter has been resolved, we have escalated your concerns to management to ensure incidents like this are better handled in the future. We appreciate your patience and assure you that we are committed to improving our service.

Thank you,
Ithemba Property

Best regards,