KM
Karabo M
1 reviews | Active since May 2023
29 Nov 2023, 09:35
Distasteful service
I have been without WiFi for TWO WEEKS now, WiFi that I PAY for. I have been logging this issue almost everyday and my messages and emails are being ignored. They are very quick when it comes to sending the rental statement though. I honestly do not recommend this place, and I hope anyone who comes across this review is motivated to not even try moving here. This is just one of the MANY problems that we face with Ithemba Properties.
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Replies (3)KM
Karabo M's updateReviewer Update
29 Nov 2023, 09:36I am paying so much money for both DATA & WIFI because the product I am paying for is not being rendered to me. I hate this place so much, I cannot wait to leave
KM
Karabo M's update29 Nov 2023, 09:36
Reviewer Update
I am paying so much money for both DATA & WIFI because the product I am paying for is not being rendered to me. I hate this place so much, I cannot wait to leave
Ithemba Property Management's replyOfficial
30 Nov 2023, 11:49Hi Karabo,
Thank you for reaching out to Ithemba Property. We appreciate your inquiry and would like to assist you further.
Our team is working on resolving this issue as quickly as possible.
To ensure prompt and efficient customer service, we kindly request that you contact our customer service team directly for personalised assistance.
You can reach our customer service team through the following channels:
Phone: Please call our customer service hotline at ***.
Email: Feel free to send an email to ***, and our team will respond to your inquiry promptly.
WhatsApp: ***
By contacting our customer service team directly, we can ensure that your query receives the attention it deserves, and our representatives will be able to provide you with the most accurate and timely assistance.
Thank you for making yourself at home with us.
Best regards,
Ithemba
Thank you for reaching out to Ithemba Property. We appreciate your inquiry and would like to assist you further.
Our team is working on resolving this issue as quickly as possible.
To ensure prompt and efficient customer service, we kindly request that you contact our customer service team directly for personalised assistance.
You can reach our customer service team through the following channels:
Phone: Please call our customer service hotline at ***.
Email: Feel free to send an email to ***, and our team will respond to your inquiry promptly.
WhatsApp: ***
By contacting our customer service team directly, we can ensure that your query receives the attention it deserves, and our representatives will be able to provide you with the most accurate and timely assistance.
Thank you for making yourself at home with us.
Best regards,
Ithemba
Ithemba Property Management's reply30 Nov 2023, 11:49
Official
Hi Karabo,
Thank you for reaching out to Ithemba Property. We appreciate your inquiry and would like to assist you further.
Our team is working on resolving this issue as quickly as possible.
To ensure prompt and efficient customer service, we kindly request that you contact our customer service team directly for personalised assistance.
You can reach our customer service team through the following channels:
Phone: Please call our customer service hotline at ***.
Email: Feel free to send an email to ***, and our team will respond to your inquiry promptly.
WhatsApp: ***
By contacting our customer service team directly, we can ensure that your query receives the attention it deserves, and our representatives will be able to provide you with the most accurate and timely assistance.
Thank you for making yourself at home with us.
Best regards,
Ithemba
Thank you for reaching out to Ithemba Property. We appreciate your inquiry and would like to assist you further.
Our team is working on resolving this issue as quickly as possible.
To ensure prompt and efficient customer service, we kindly request that you contact our customer service team directly for personalised assistance.
You can reach our customer service team through the following channels:
Phone: Please call our customer service hotline at ***.
Email: Feel free to send an email to ***, and our team will respond to your inquiry promptly.
WhatsApp: ***
By contacting our customer service team directly, we can ensure that your query receives the attention it deserves, and our representatives will be able to provide you with the most accurate and timely assistance.
Thank you for making yourself at home with us.
Best regards,
Ithemba
KM
Karabo M's updateReviewer Update
30 Nov 2023, 11:52oh come on, who do you guys think I have been contacting this whole time if not your customer service team? i have been sending endless emails & endless calls that are not being attended to, so honestly come up with a better excuse for your terrible service.
KM
Karabo M's update30 Nov 2023, 11:52
Reviewer Update
oh come on, who do you guys think I have been contacting this whole time if not your customer service team? i have been sending endless emails & endless calls that are not being attended to, so honestly come up with a better excuse for your terrible service.