1 reviews | Active since Jun 2024
Disappointing Experience with Ithemba Properties at Absa Towers
My experience with Ithemba Properties at Absa Towers has been nothing short of frustrating and disappointing. Despite giving notice to move out to the agent Qinisela Mdluli, I received no response whatsoever. It's incredibly disheartening to be met with such disregard for basic communication.
Adding to the ordeal, an inspection before moving out was conducted by individuals named Thabo or Thabiso, yet I was not provided with any forms to sign or any sort of documentation regarding the inspection process. This lack of transparency is deeply concerning.
But the troubles didn't end there. After engaging with Thandeka Nyathi, I find myself charged for rent despite having vacated the premises in accordance with the notice given. This discrepancy is baffling and unacceptable. It's utterly illogical to be charged for a period after vacating.
To make matters worse, I paid an upfront deposit of R5000 before moving in, with the understanding that it would be returned upon moving out. However, Ithemba Properties is now failing to uphold this agreement and refusing to return the deposit. This breach of trust and failure to honor their own terms is simply unacceptable.
In conclusion, I cannot in good conscience recommend Ithemba Properties at Absa Towers to anyone. Their lack of communication, transparency, and failure to honor agreements have made my experience with them incredibly frustrating and disappointing. Potential tenants beware.
We sincerely apologize for the frustration and disappointment you've encountered. Your concerns about the lack of communication and transparency during the inspection process, as well as the issues with the return of your deposit are very serious and not a reflection of the service standards we strive to uphold at Ithemba Property.
Regarding your deposit, we will review your case and ensure that any agreement terms are honored. Thank you for bringing these issues to our attention.
Kindest Regards,
Ithemba Property
We sincerely apologize for the frustration and disappointment you've encountered. Your concerns about the lack of communication and transparency during the inspection process, as well as the issues with the return of your deposit are very serious and not a reflection of the service standards we strive to uphold at Ithemba Property.
Regarding your deposit, we will review your case and ensure that any agreement terms are honored. Thank you for bringing these issues to our attention.
Kindest Regards,
Ithemba Property
