CM
Cynthia M
1 reviews | Active since Aug 2022
23 Jul 2024, 18:49
Constant Issues and Poor Management at Elevate Building
I am extremely dissatisfied with Ithemba Property Management, especially their Elevate building. We constantly face water and electricity issues, making it incredibly frustrating to live here. Despite these frequent disruptions, the month-end bills are outrageous and unjustified.
Additionally, the staff is highly *********** and unresponsive, failing to address any of these ongoing problems effectively. I would not recommend Elevate building to anyone looking for a reliable and comfortable living experience.
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Ithemba Property Management's replyOfficial
24 Jul 2024, 09:23Hello Cynthia,
We sincerely apologize for the inconvenience and frustration you have encountered with water and electricity disruptions, as well as the concerns regarding billing and staff responsiveness.We take all feedback seriously and are committed to improving our services. We are actively working to address the issues you've mentioned, and your input helps us identify areas of focus.
Our management team will contact you promptly about your query.
We hope to resolve this matter as soon as possible.
Kindest Regards,
Ithemba Property
We sincerely apologize for the inconvenience and frustration you have encountered with water and electricity disruptions, as well as the concerns regarding billing and staff responsiveness.We take all feedback seriously and are committed to improving our services. We are actively working to address the issues you've mentioned, and your input helps us identify areas of focus.
Our management team will contact you promptly about your query.
We hope to resolve this matter as soon as possible.
Kindest Regards,
Ithemba Property
Best regards,
Ithemba Property Management's reply24 Jul 2024, 09:23
Official
Hello Cynthia,
We sincerely apologize for the inconvenience and frustration you have encountered with water and electricity disruptions, as well as the concerns regarding billing and staff responsiveness.We take all feedback seriously and are committed to improving our services. We are actively working to address the issues you've mentioned, and your input helps us identify areas of focus.
Our management team will contact you promptly about your query.
We hope to resolve this matter as soon as possible.
Kindest Regards,
Ithemba Property
We sincerely apologize for the inconvenience and frustration you have encountered with water and electricity disruptions, as well as the concerns regarding billing and staff responsiveness.We take all feedback seriously and are committed to improving our services. We are actively working to address the issues you've mentioned, and your input helps us identify areas of focus.
Our management team will contact you promptly about your query.
We hope to resolve this matter as soon as possible.
Kindest Regards,
Ithemba Property
Best regards,