NM
Nokwanda M

1 reviews | Active since Dec 2011

11 Mar 2025, 14:52

******* company

I promised myself that I wouldn't even bother to write a review about Ithemba again, but they're just begging for it... This is pure and utter BULL****!!!! Not only BULL**** but a breach of contract. If the company can switch off tenant's electricity for late payments, then I as a tenant am well within my rights to abandon Ithemba's godforsaken lease, because of breach of contract by not providing the services that I pay for. And this exempts me from any penalties, because this is clearly a failure of management.

My job is compromised because I'm not getting the service that I pay for, the very basic service that Ithemba committed to provide - electricity. This is disrespectful beyond measure. I just threw out food because of a 3day power outage, and now today on the 11th, the power is out again. Ithemba Management should just leave the property management business to people who know what they're doing, they're clearly not cut out for this and punching out of their weight class. How many days should we expect the power to be out this time? Do you even know, since you never know anything? I need out of my lease, with NO PENALTIES!!!! You're in breach of contract and I need to be released from my lease to move out month end, keep your ****** hell hole!!!!! ****** hell!!!!

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply12 Mar 2025, 09:54
Official
Dear Nokwanda

Thank you for your review.

Please note that the Jewel City area is currently experiencing power outage which is not our fault, and we have logged a call with City Powerto resolve the issue.Communication has been sent via the Ithemba App to all affected residents. Please find the update below:

“Dear Resident,We are aware of the power outage affecting the building. A call has been logged with City Power (***). We will provide further updates as soon as we receive information from City Power.City Power apologizes for the inconvenience caused.” Please keep a close eye on you tenant app so you do not miss important communication. Thank you for your understanding and patience during this time.

Best regards,
Ithemba Property Management