AG
Anda G
1 reviews | Active since Nov 2021
15 Jun 2022, 21:14
COLD WATER AT THE ONYX
What a misery to be staying at the Onyx,Cold water has been an issue since I moved in 16 months ago,which they fix for a couple of days and back to cold water,even bought a bucket to bath in .we’re told heat pumps will be installed in July.Freezing weather and they expect us to be okay with such treatment.I seriously regret renewing my contract with iThemba properties very ***********.
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Ithemba Property Management's replyOfficial
20 Jun 2022, 14:19Hi Anda,
Your concern has been dully noted.
As a result we have tasked our best technicians to work on permanently resolving this issue. We will be closely monitoring this and expect a big improvement on the water temperature.
We sincerely apologize for the inconvenience caused.
Regards,
Ithemba Property
Your concern has been dully noted.
As a result we have tasked our best technicians to work on permanently resolving this issue. We will be closely monitoring this and expect a big improvement on the water temperature.
We sincerely apologize for the inconvenience caused.
Regards,
Ithemba Property
Ithemba Property Management's reply20 Jun 2022, 14:19
Official
Hi Anda,
Your concern has been dully noted.
As a result we have tasked our best technicians to work on permanently resolving this issue. We will be closely monitoring this and expect a big improvement on the water temperature.
We sincerely apologize for the inconvenience caused.
Regards,
Ithemba Property
Your concern has been dully noted.
As a result we have tasked our best technicians to work on permanently resolving this issue. We will be closely monitoring this and expect a big improvement on the water temperature.
We sincerely apologize for the inconvenience caused.
Regards,
Ithemba Property