TK
Thabang K

1 reviews | Active since Sept 2024

13 Sept 2024, 12:00

Chronicles of Living at one of Ithemba buildings.

I don’t even know where to start with these guys but one thing I can assure you of is that they are full of ****. I am just gonna dwell on the issues I have faced while staying at one of their buildings, Elevate. There is no month where everything is working just fine. It’s either we don’t have water or we don’t have electricity. This goes on for days!! and all they do is send an email apologising for the inconvenience caused and thanking us for understanding. They always have an excuse, COJ released a formal statement yesterday stating that the building is owing them a lot of money that is why they cut off the electricity. Guess what they told us, they claim this was ******* and shouldn’t have been done. So COJ is crazy?? Thing is, it’s not the first time it happens, they cut off the water a few weeks back. So who is the problem here?? Transparency is a huge issue with these people!!!! Moving on to other issues, no cameras within floors. So someone can literally break in your room ***** your stuff and all you will have is Ithemba to thank for that.🤡. I want to go to the ever increasing utilities, but I guess you will find that out for yourself. I really hope you are loaded with money.If that’s not good enough to convince you to not move in with them, wait till I tell you about the level of crime going on just outside the building, if you are not being ****** , probably they are breaking in your car. Funny enough you also have ithemba to blame for that, why? Simple, 300+ people in the building, >15 secure car parkings within the building. I guess it’s just 15 people who have cars. And when I say secure parking? Well I am short of a better word! Are they really secure? I don’t know, I wasn’t luck enough to get a space. Well I don’t want go over all them, I can’t ruin the surprise for you🙃. I hope you enjoy your stay.

Ps: I am writing this with my battery at 5%, second day without electricity.How wonderful 😃😃.

Kind regards, A tenant who should have done better research.

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Replies (2)
Ithemba Property Management
Ithemba Property Management's reply13 Sept 2024, 13:40
Official
Hello Thabang,

We sincerely apologise for the repeated disruptions. We take your feedback seriously and will ensure it’s addressed at the highest level. We understand the importance of better communication and services, and we're committed to improving these aspects. Your experience is not what we aim for, and we truly regret any inconvenience caused.

Our management team will revert promptly to address these matters.

Kindest Regards,
Ithemba Property
TK
Thabang K's update13 Sept 2024, 14:25
Reviewer Update
Don’t patronise me please. I have had enough of you already best you could do is not respond!!!