SV
Simanye V
1 reviews | Active since Jul 2024
24 Jul 2024, 14:51
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I stay in one of the Ithembha Properties buildings in Johannesburg, Elevate to be specific. They offer the worst service and treat their tenants like we owe them a favour. Our building can go on for days without basic services like water. We have school, work and other things we need to do and the fact that you wake up and cannot take a shower for days before heading to work is diabolical. They’ve been making empty promises and saying the water issue will be fixed and there’s no change. I pay R3000 p/m and I have I have to pay an extra R600 for utilities and services that aren’t being rendered.
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Replies (4)
Ithemba Property Management's replyOfficial
24 Jul 2024, 15:23Hello Simanye,
We are aware of the ******* disconnection that Jhb Water has done at Elevate. What we have done to rectify this situation is the following:
1. We have reconnected the building ourselves as of this morning
2. We have met with a group of tenants this morning at 10am and will do so again at 7pm tonight
3. Our CEO is personally at the building, sitting next to the water connection waiting for Jhb Water to come and reconnect
4. Our Utilities manager was at Jhb Water together with some of the tenants and the local Ward Councillor to understand why they continue with ******* disconnections
Sincerely,
Ithemba Property
We are aware of the ******* disconnection that Jhb Water has done at Elevate. What we have done to rectify this situation is the following:
1. We have reconnected the building ourselves as of this morning
2. We have met with a group of tenants this morning at 10am and will do so again at 7pm tonight
3. Our CEO is personally at the building, sitting next to the water connection waiting for Jhb Water to come and reconnect
4. Our Utilities manager was at Jhb Water together with some of the tenants and the local Ward Councillor to understand why they continue with ******* disconnections
Sincerely,
Ithemba Property
Ithemba Property Management's reply24 Jul 2024, 15:23
Official
Hello Simanye,
We are aware of the ******* disconnection that Jhb Water has done at Elevate. What we have done to rectify this situation is the following:
1. We have reconnected the building ourselves as of this morning
2. We have met with a group of tenants this morning at 10am and will do so again at 7pm tonight
3. Our CEO is personally at the building, sitting next to the water connection waiting for Jhb Water to come and reconnect
4. Our Utilities manager was at Jhb Water together with some of the tenants and the local Ward Councillor to understand why they continue with ******* disconnections
Sincerely,
Ithemba Property
We are aware of the ******* disconnection that Jhb Water has done at Elevate. What we have done to rectify this situation is the following:
1. We have reconnected the building ourselves as of this morning
2. We have met with a group of tenants this morning at 10am and will do so again at 7pm tonight
3. Our CEO is personally at the building, sitting next to the water connection waiting for Jhb Water to come and reconnect
4. Our Utilities manager was at Jhb Water together with some of the tenants and the local Ward Councillor to understand why they continue with ******* disconnections
Sincerely,
Ithemba Property
SV
Simanye V's updateReviewer Update
24 Jul 2024, 16:20Its not ******* water cuts. The bill isn't settled.
SV
Simanye V's update24 Jul 2024, 16:20
Reviewer Update
Its not ******* water cuts. The bill isn't settled.
SV
Simanye V's updateReviewer Update
24 Jul 2024, 16:22Fix this.
SV
Simanye V's update24 Jul 2024, 16:22
Reviewer Update
Fix this.
Ithemba Property Management's replyOfficial
24 Jul 2024, 17:22Hello Simanye,
We confirm that we pay our monthly bills as per the statements we receive from CoJ.
Sincerely,
Ithemba Property
We confirm that we pay our monthly bills as per the statements we receive from CoJ.
Sincerely,
Ithemba Property
Ithemba Property Management's reply24 Jul 2024, 17:22
Official
Hello Simanye,
We confirm that we pay our monthly bills as per the statements we receive from CoJ.
Sincerely,
Ithemba Property
We confirm that we pay our monthly bills as per the statements we receive from CoJ.
Sincerely,
Ithemba Property