1 reviews | Active since Sept 2024
Beware OF Ithemba Properties *******
I have never felt to unsafe and insecure about my personal information.
So 2023 December I went for a site visit in three of Ithemba properties around JHB Cbd during the application process Moe's you asked to send your 3 months bank statement, payslip, ID copy I did that the estate agent was Sam he came back and told me because my credit score is low and salary also does not meet the requirements I do not qualify to rent any of the flats mind you I have already paid the deposit of R750 to secure one of the flat. Ok fine he then said to me because you will be living with your partner lets use your partners bank statement because I knew my partner is under a fixed debt review I told him the situation he said the background check won't affect the review ok fine I sent him the statement he went ahead and checked and beifre you know it my partner was Recieving calls form the banks to say he can't take anymore debts, Sam then apologise saying he ddint know. Ok fine remember because I do not qualify to rent I forfeited my deposit and told him to remove my name since I do now qualify to rent beicuase of my salary I got my slef a nice flat around Protea in Soweto. In March 2024 I recieved a statement stating I need to pay rent I was very confused by that so I called him as I still had his numbers iyho he told me my name was still on the system he then shared a screen and deleted my name there but the issue persisted in such a way that the statement had my details and ID number on I was very worried how can an bug property company like Ithemba be soo ******** and neglegent about of our information. I called them escalated the matter I was told that the Sam guy was fired but they will remove my information I'm September I recived another statement again saying I shud pay I got Sooo irritated all the time I had to keep explaining their stupid mistakes I contacted the POPIA Act consumer act to intervene and remind them the repurcusions of using people's information without their knowledge because it's clear that whoever was booked into that flat has no identity docs and Ithemba Property used my information to give that person Accomodation it's ILEGAL for heaven sake. The last person I spkek to from Ithemba was Sbusiso Mabuza who said they are in the process of clearing my information in their system till to date I never recieved proof that they had indeed cleared my name, a letter of Apology and compensation from all the stress I was undergoing for months trying to have my name cleared moving money from my account left right and centre so they can not have access. Reporting them even going to SAPS to have a case opened for them that incase there's a *****ulent incident in my name they are to blame.
I'm the 06 Nov 2024 I recived a ticket email saying statement has been revised and amended apologies for the inconvenience this is not an inconvinience it's an ******* case you all need to check all the Ithemba Properties to see if what you have on the system is really the people occupying those flats the chances are it's the ******* foreigners using the site viewers information it's ilegal operation.
These are the people I dealt with from Ithemba with no help Palesa Mawasha, Ntokozo Mngomezulu, Ndumiso Majozi, Angel Nyoni, Reylene
As discussed with our Customer Service team, we would like to confirm that your matter has been resolved and the requested documentation has been provided to you.
We trust that everything is now in order. Should you have any further concerns or require additional assistance, please don’t hesitate to reach out.
Ithemba Property
As discussed with our Customer Service team, we would like to confirm that your matter has been resolved and the requested documentation has been provided to you.
We trust that everything is now in order. Should you have any further concerns or require additional assistance, please don’t hesitate to reach out.
Ithemba Property
