SM
Sello M
1 reviews | Active since Nov 2015
22 Dec 2021, 15:34
Bad treatment by agent
I went to the office as I am looking for accommodation and as I was still looking I found something but the agent didn’t reserve the unit I was interested in and when I came back for the application I was told the unit is taken but I was never informed that it is taken and they priotize staff other than tenants.
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Ithemba Property Management's replyOfficial
28 Dec 2021, 14:00Hi Sello,
We apologize for the unfortunate experience you had in finding accommodation. We would like to ensure that we provide you a solution that will not only meet but exceed your expectation.
Your matter has been escalated to our CRM manager who will be in touch with you to provide further assistance.
Regards,
Ithemba Property
We apologize for the unfortunate experience you had in finding accommodation. We would like to ensure that we provide you a solution that will not only meet but exceed your expectation.
Your matter has been escalated to our CRM manager who will be in touch with you to provide further assistance.
Regards,
Ithemba Property
Best regards,
Ithemba Property Management's reply28 Dec 2021, 14:00
Official
Hi Sello,
We apologize for the unfortunate experience you had in finding accommodation. We would like to ensure that we provide you a solution that will not only meet but exceed your expectation.
Your matter has been escalated to our CRM manager who will be in touch with you to provide further assistance.
Regards,
Ithemba Property
We apologize for the unfortunate experience you had in finding accommodation. We would like to ensure that we provide you a solution that will not only meet but exceed your expectation.
Your matter has been escalated to our CRM manager who will be in touch with you to provide further assistance.
Regards,
Ithemba Property
Best regards,