MFAS
Maria Funnie Amanda Sithole

1 reviews | Active since Jul 2023

25 Oct 2023, 10:27

Bad service especially after putting in a notice

Bad service. Especially when you can put in a notice to terminate. They cut you off from wifi and the ***** pedi guy called a manager will come to your apartment as soon as he sees you leaving. He did that with us. My son left and he came thinking there's no one, I opened and he pretended he's a wifi guy. Unfortunately he didn't know hhat I knew him. They even deactivate your fingerprints access even before your moving date. Their attitudes changes as soon as they know you are leaving. We left because of their service that is unacceptable.

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply26 Oct 2023, 16:50
Official
Hi Maria,

We sincerely apologize for the issues you've faced. It's not our policy to prematurely cut off services or deactivate access. We regret any misconduct from our staff and will investigate these matters seriously.
Apologies once again, and we're committed to improving our services.

Kind regards,
Ithemba Property