RZ
Roman Z
1 reviews | Active since Feb 2024
19 Mar 2026, 23:22
AVOID BARLOW PARK
AVOID BARLOW PARK AT ALL COSTS - from absolutely unbothered and unhelpful building management to disgusting building conditions and a growing ****ROACH INFESTATION. I am a tenant and I have made multiple attempts to engage Barlow Park management and Ithemba about the problem to no avail. All they have done is send videos on pest management and encourage a paid fumigation service which is literally someone coming and spraying “oil-based Doom” in your house. What’s worse is the absolute lacklustre approach of the management team who treat any complaints or concerns as if it’s an affront to their lives, almost like you’re an annoyance to their day.
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Replies (1)
Ithemba Property Management's replyOfficial
31 Mar 2026, 13:37Dear Roman,
We sincerely appreciate you taking the time to share your review and personal experience regarding the handling of the roach infestation. Please accept our deepest and most unreserved apologies for the distress, discomfort, and inconvenience that this situation has caused you. We fully recognize that this experience falls far short of the standards we are committed to maintaining, and we regret the impact it has had on your comfort and peace of mind.
Kindly be assured that we have assigned a dedicated team to address and resolve the pest-related concerns with the utmost urgency and care. This team is actively working to ensure that the issues previously encountered are not repeated. As part of our corrective measures, we are currently in the process of sourcing and appointing a more effective and reliable pest control contractor. Furthermore, we are evaluating the implementation of improved treatment methods, including the introduction of a new chemical solution to be incorporated into cleaning processes to help deter pests. In addition, the installation of bait stations in waste disposal areas is being considered to further enhance the overall effectiveness of our pest control strategy.
We would like to reassure you that we are fully committed to maintaining transparent communication with all residents. Updates will be shared as soon as final decisions have been made and the improved measures are ready to be implemented.
Once again, please accept our sincere apologies for this unfortunate experience. We greatly value your patience, understanding, and continued cooperation as we work diligently to resolve this matter and restore a safe and comfortable living environment for all residents.
Kind Regards
Ithemba Property
We sincerely appreciate you taking the time to share your review and personal experience regarding the handling of the roach infestation. Please accept our deepest and most unreserved apologies for the distress, discomfort, and inconvenience that this situation has caused you. We fully recognize that this experience falls far short of the standards we are committed to maintaining, and we regret the impact it has had on your comfort and peace of mind.
Kindly be assured that we have assigned a dedicated team to address and resolve the pest-related concerns with the utmost urgency and care. This team is actively working to ensure that the issues previously encountered are not repeated. As part of our corrective measures, we are currently in the process of sourcing and appointing a more effective and reliable pest control contractor. Furthermore, we are evaluating the implementation of improved treatment methods, including the introduction of a new chemical solution to be incorporated into cleaning processes to help deter pests. In addition, the installation of bait stations in waste disposal areas is being considered to further enhance the overall effectiveness of our pest control strategy.
We would like to reassure you that we are fully committed to maintaining transparent communication with all residents. Updates will be shared as soon as final decisions have been made and the improved measures are ready to be implemented.
Once again, please accept our sincere apologies for this unfortunate experience. We greatly value your patience, understanding, and continued cooperation as we work diligently to resolve this matter and restore a safe and comfortable living environment for all residents.
Kind Regards
Ithemba Property
Best regards,
Ithemba Property Management's reply31 Mar 2026, 13:37
Official
Dear Roman,
We sincerely appreciate you taking the time to share your review and personal experience regarding the handling of the roach infestation. Please accept our deepest and most unreserved apologies for the distress, discomfort, and inconvenience that this situation has caused you. We fully recognize that this experience falls far short of the standards we are committed to maintaining, and we regret the impact it has had on your comfort and peace of mind.
Kindly be assured that we have assigned a dedicated team to address and resolve the pest-related concerns with the utmost urgency and care. This team is actively working to ensure that the issues previously encountered are not repeated. As part of our corrective measures, we are currently in the process of sourcing and appointing a more effective and reliable pest control contractor. Furthermore, we are evaluating the implementation of improved treatment methods, including the introduction of a new chemical solution to be incorporated into cleaning processes to help deter pests. In addition, the installation of bait stations in waste disposal areas is being considered to further enhance the overall effectiveness of our pest control strategy.
We would like to reassure you that we are fully committed to maintaining transparent communication with all residents. Updates will be shared as soon as final decisions have been made and the improved measures are ready to be implemented.
Once again, please accept our sincere apologies for this unfortunate experience. We greatly value your patience, understanding, and continued cooperation as we work diligently to resolve this matter and restore a safe and comfortable living environment for all residents.
Kind Regards
Ithemba Property
We sincerely appreciate you taking the time to share your review and personal experience regarding the handling of the roach infestation. Please accept our deepest and most unreserved apologies for the distress, discomfort, and inconvenience that this situation has caused you. We fully recognize that this experience falls far short of the standards we are committed to maintaining, and we regret the impact it has had on your comfort and peace of mind.
Kindly be assured that we have assigned a dedicated team to address and resolve the pest-related concerns with the utmost urgency and care. This team is actively working to ensure that the issues previously encountered are not repeated. As part of our corrective measures, we are currently in the process of sourcing and appointing a more effective and reliable pest control contractor. Furthermore, we are evaluating the implementation of improved treatment methods, including the introduction of a new chemical solution to be incorporated into cleaning processes to help deter pests. In addition, the installation of bait stations in waste disposal areas is being considered to further enhance the overall effectiveness of our pest control strategy.
We would like to reassure you that we are fully committed to maintaining transparent communication with all residents. Updates will be shared as soon as final decisions have been made and the improved measures are ready to be implemented.
Once again, please accept our sincere apologies for this unfortunate experience. We greatly value your patience, understanding, and continued cooperation as we work diligently to resolve this matter and restore a safe and comfortable living environment for all residents.
Kind Regards
Ithemba Property
Best regards,