1 reviews | Active since Apr 2024
An honest review about iThemba Properties
After a two-year tenancy with Ithemba Properties, I am compelled to share my less-than-satisfactory experience. Initially, the prospect of a secure deposit and fair utility charges seemed promising. However, the reality fell short of expectations.
Firstly, the interest accrued on my deposit was a meager R57, a figure that hardly reflects a fair return over two years. This was the first sign that my financial interests were not a priority for the management.
Secondly, I faced unjustified increases in my water bill—not once, not twice, but multiple times. These hikes were particularly questionable as they occurred post-lease, during a period when I was not bound by a contractual agreement. To add insult to injury, there was a fortnight when we were deprived of water entirely, yet, paradoxically, the bill for that month was inexplicably higher than usual.
Lastly, despite providing advance notice of my departure, Ithemba Properties imposed exorbitant late notice fees and utility charges. These deductions were so substantial that they completely depleted my deposit—a financial blow that seems both unreasonable and *********.
In conclusion, my experience with Ithemba Properties was marred by financial opacity and a lack of consideration for tenants. I hope this review serves as a cautionary tale for potential renters.
We have been investigating similar inquiries about inconsistent water charges and other service irregularities and are actively working to resolve these issues. We apologize for any inconvenience caused by deposit refund issues. To address this matter, please send us an email at *** so that we can assess and assist you accordingly.
Regards,
Ithemba Property
We have been investigating similar inquiries about inconsistent water charges and other service irregularities and are actively working to resolve these issues. We apologize for any inconvenience caused by deposit refund issues. To address this matter, please send us an email at *** so that we can assess and assist you accordingly.
Regards,
Ithemba Property
