SM
Shantale M

1 reviews | Active since Mar 2021

26 Mar 2021, 16:33

Absurd penalties

I begin staying here in July and signed a 12 months lease ,which at that point I didn’t think it was a problem because I was not planning on moving. Fast forward to now, I need to move because I’m relocating and when I tell them of my early termination they inform me that I won’t be receiving my deposit which is absurd.I wouldn’t mind if they said they are taking 20% of the deposit but all of it in the name of it being a penalty for me moving.On top of that I never even mentioned how unprofessional some of the staff can be within the premises.Overall I would never I mean never stay in any building that ITHEMBA owns thanks to them.

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply29 Mar 2021, 09:17
Official
Hello Shantale,

Please note that we have escalated the matter and you will be contacted by a representative of our management team.

Regards,
Ithemba

Best regards,